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Term and conditions 

1. Appointment Scheduling:

  • Appointments can be scheduled through our official website, phone call, or mobile app.

  • Please provide accurate information during booking to ensure smooth service delivery.

2. Cancellation and Rescheduling:

  • We understand that plans may change. Kindly notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

  • Failure to cancel within the specified time frame may result in a cancellation fee.

3. Service Area:

  • Our mobile aesthetic services are available within a specified service area. Please check our website or contact us for details.

  • Additional fees may apply for services requested outside the standard service area.

4. Payments:

  • Payments can be made in cash or through our secure online payment system.

  • Full payment is due at the time of service.

  • We do not accept personal checks.

5. Health and Safety:

  • Our team adheres to strict hygiene and safety protocols.

  • If you have any health concerns or conditions, please inform us in advance to ensure a safe and tailored experience.

6. Gratuity:

  • While not mandatory, gratuities are appreciated and can be given directly to the service provider in cash.

7. Refunds:

  • Refunds are only issued in cases of service dissatisfaction or if there is a technical issue on our part. Please contact us within 48 hours of the service for refund inquiries.

8. Arrival Time:

  • Please be ready for your appointment at the scheduled time. Late arrivals may result in a shortened service time to accommodate other appointments.

9. Conduct:

  • We strive to maintain a professional and respectful environment. Any inappropriate or disrespectful behavior will not be tolerated.

10. Special Requests:

  • If you have any specific requests or concerns, please communicate them to us in advance, and we will do our best to accommodate.

11. Feedback:

  • We value your feedback. Feel free to share your thoughts on our services, and let us know how we can improve.

By booking our services, you acknowledge and agree to abide by the terms and conditions outlined in this policy. Thank you for choosing our mobile aesthetic business. We look forward to providing you with a delightful and convenient experience.

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